NP v 6.3.3 crashing on launch


Since updating to version 6.3.3 I cannot open the app. It crashes immediately, without even showIng any screen. The problem persists on iOS 13.1.3.

Note: this seems to be a different issue to a recent complaint about v.6.3.1 crashing on launch which was solved for that user by v. 6.3.3.

Anyone else experiencing this? Please help!


OK, managed to solve the problem (no thanks to support). I noticed that NP, for whatever reason, was showing up in my App Store with the “Cloud” symbol, as if it were not installed. So I just re-downloaded it and presto, back to normal.