We sincerely apologize for our recent releases with issues like data duplication/loss caused by iCloud. We’ve learned a big lesson from these mistakes. We understand those issues have affected your valuable notebooks badly (it hurts us here too!). There could still be some more hidden issues that we couldn’t cover during test, rest assured our team is working around the clock to fix bugs. We’re committed to provide frequent updates and make Notes Plus stable.
As you may know in last update, our team decided to move from old format with resource files (each notebook is saved under a folder with a lot of resource files) to new packaged file format (each notebook is a file). This change is vital for Notes Plus to work well with iOS’s Storage Optimization feature from iCloud syncing (the iOS will automatically optimize and evict files to iCloud server when your device is in low storage).
We realize the process appears to be much complicated than we anticipated as it’s related to some external factors like the way iOS optimizes files and some “blackbox” syncing activities from iCloud, it resulted in some malfunctioning behaviors you were experiencing.
In v6.2 release, we fixed related bugs with data duplication/data loss that users have reported. Now, when you install Notes Plus v6.2 and have iCloud syncing enabled, Notes Plus will execute a migration tool to convert your notebooks on iCloud to our own Notes Plus file format (.npn). This will take for a while if your library has a lot of notebooks. Please make sure to have Notes Plus stays while the migration tool is running so it can download all relevent resource files and migrate your data. If you close the app before data migration is complete or it’s stuck halfway, then you can resume this data migration tool by going to Tools at the upper right corner, go to App Settings, scroll down to the bottom of the list, tap “Migrate Data”.
You can reply to this topic or create a new post on “Support” box to ask questions about the release.
P/S: We still need new beta testers to help us testing Notes Plus - please let’s know if you would like to sign up. Thanks!