Do you need help from Support Team?


Troubleshooting, problems, or bugs? Let us know, we’re here to get you help.

You can start a public conversation by creating a new topic here (you need to log in first). Note that your questions might have already been answered, or there might be ongoing conversations about the issues you are experiencing, it’s good to check for those first.

If you feel it is more appropriate to talk to us directly, or your support request contains sensitive or private info, you can send us an email directly.

However before posting about the issue you are facing, please make sure if its not already in the issues we’re currently fixing, or your question isn’t already answered in the Frequently Asked Questions.

In order to be most effective, let us know what you did when you encountered the issue, what you were expecting and what actually happened. Add any additional info that you think might be of help, like the version of the Notes Plus, your iPad model, iOS version, do you use iCloud Drive syncing or not, etc.

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