While Notes Plus may be your flagship product, WriteOn does offer an android product, as shown by this section.
Yet on your support page in the INKredible android section, there is no mention of the Community. Perhaps that is why there are no postings.
In the notes plus section on your main support page:
1. Join our online community here to post questions/suggestions or connect with other Notes Plus users
Why is there no mention of Android and INKredible
Community on the main support page? You are giving the impression that you value your notes plus customers more than your notes plus customers.
I suggest you change the title of this community and either add INKredible to the title or drop notes plus and replace it with WriteOn, or create an entirely new Community for INKredible, which may not be necessary.
The Community availability for Android should be mentioned on your main support page.